E-commerce

Technology is making life easier for people especially in the business world. With the help of technology, most businesses have taken to carrying out their business activities using various technologies in information and communication technology. Companies have been able to link their processing systems and automate all their processes, and this has helped them improve their efficiency levels as they satisfy the needs of their customers. This is what is being referred to as e-business. It includes the use of technologies to improve a companys profitability and productivity (Andam, 2003).

Information is one of the valuable resources in an organization. The information that is found in most of the businesses concerns the customers. One of the issues facing e-business is developing trust among the customers about the privacy and security of the information that they provide to the businesses. There are concerns that are being raised by the customers about how the information that they provide will be used and how it will be protected from unauthorized access. Security is a major concern for the customers and the businesses and it is one of the areas that needs further research in e-business. The customers need to know that they can trust the businesses with the information and the businesses need the customers to trust them in order to develop e-business. How can security of information be enhanced in e-business for the benefit of both parties

The research can identify some of the problems that the businesses face when adopting security measures in e-business. The fears that the customers and the clients have concerning their information in e-business can also be discussed and highlighted. Some of the security measures that have been set up can be discussed briefly and the ways in which their viability is being challenged. Several research methods and approaches can be used to answer this question. One of the methods that can be used to identify the solution is by use of the case study method. There are various businesses that have been able to get ways to enhance the security of their processes in e-business and gained their customers trust as well. The businesses may have developed different ways of dealing with the issue of security of the information that their clients have provided. The focus can be put on some of these businesses and the methods that they have applied to enhance the security in their processes and ensure that the sensitive information provided is safe and secure.

Interviews with several experts of Information security and in e-businesses can be used to gather information. They can give their expert opinions on some of the challenges that are there in e-business when it comes to security of information and getting the customers to trust them. They may also give their advice on some of the methods that are viable but have not been investigated or experimented to ensure that they can work. They may also point out some of the policies that can be established to help strengthen the issue of e-business security.