E-commerce

Information technology has revolutionized most of the manual processes that is being used in most industries nowadays. Communication and transaction has never been this swift and most people are getting most of their work done and can stretch their productivity as well. In essence, computer systems has complemented the work of most employees and made their deliverables easier.

Not only in terms of tasks at processes and automation has information technology also intervened into the economic activity of consumers in the recent times. E-commerce, has been the new global marketplace, where goods and services are traded, thus transactions are being made online than the usual cash basis. The whole spectrum of the value chain of most businesses, information technology has a crucial role from the production to the distribution of goods.

Business automation may look simpler than the automated activity, however, it has its own complications when the system is not fully understood or the user is not adept on the peculiarities that it offers. For instance, in e-commerce where credit cards are usually used, it can cause several mis-transactions as compared to the original point of sale in most marketplaces. For work users, automation can be as crude as the manual operations, thus troubleshooting should be at hand in case glitches would happen.

Despite the pros and cons of business automation, did it replace the human capacities in doing manual work or has lessened the workers to learn more about other facets of business Answering the former question, it can be a yes or a no. For example the rise of automated teller machines have made some bank consumers veer away from withdrawal transactions, however, the bank has more businesses that would need personal and human transactions. This shows that some business would really avail automation as part of their processes to replace usual activities like queuing in a line however, it does not compromise the human workforce. It is meant to cut off monotonous work and let employees concentrate on more manually-natured work.

This notion actually does not support that automation lessens the human ability. Information technology and computer systems are based on the usual process which employees do manually before. Thus, having these operations done in minutes instead of hours, would be a start for employees to explore more learning tasks than spending time doing manual work. For some organizations, the advent of communication technologies have made employees work or engage in opportunities off-site rather than just be present in the office.

Thus, business processing must be viewed as a complementing activity to most jobs in the workplace. Business should take the revolution as the replacement of old manual jobs in order to concentrate to more learning tasks and experiences. In the same way, business processes should be refined and ample education to users is needed in order for it to realize its full potential.